Privacy
Policy
Last updated: 21/02/2024
We Get It!
We understand the gravity of sharing personal thoughts with a digital platform. As avid users and the team behind Ludci, we prioritize your privacy above all.
Ludci, operated by Maktub Global Inc. ("Ludci", "we", "our"), offers a digital platform aimed at fostering self-reflection and personal development through cutting-edge technology.
This document delineates our practices regarding the collection, usage, safeguarding, and disclosure of your information. Should you seek further understanding, we're here for you.
Our Privacy Pledge
Protecting your privacy isn't just a duty for us; it's a core element of our mission to ensure a safe and confidential space for self-reflection.
Transparency is key in nurturing trust, and we extend this belief to our relationship with you, our valued user. We're dedicated to clear, transparent communication regarding our data handling practices, empowering you to make informed choices about your data within Ludci.
Understanding Data Storage
After extensive deliberation, we concluded that cloud-based storage is essential for delivering a user-centric, safe, and dependable experience. Here are the reasons:
Accessibility Across Devices: Our secure cloud storage enables access to your journal entries from various devices, enhancing convenience and ensuring a fluid user experience.Data Security: While encryption offers security, it poses risks of data loss if keys are misplaced. Our cloud storage guarantees the preservation of your journal entries, even in the event of lost access.
Dependability: Local storage solutions can be unreliable, risking data loss. We employ Azure SQL, a reputable data storage service, to ensure the safety and availability of your data.Innovating a unique product like Ludci requires your trust. We're grateful for your support as we navigate the path of creating unparalleled experiences.
Ludci is in Beta now. It is our commitment to provide a complete on-device encrypted solution once we can guarantee the security of the solution thoroughly.
Data Collection
To facilitate our services, we may gather the following information:
Provided Information: Personal details, such as your phone number, are collected when you create an account or engage with our services.
Utilizing Your Information
The collected data serves various purposes in enhancing and maintaining our services:
Service Provision: Your information is crucial for access and personalization of your Ludci experience, from account management to displaying your journal entries.
Service Maintenance: We use your data to troubleshoot, ensure compatibility, and keep our services operational.
Service Improvement: Aggregated, anonymized data helps us identify trends, user behavior, and areas for enhancement, fostering innovation and optimizing the user experience.
New Service Development: Insights from collected data guide the creation of new offerings, aiming to fulfill user needs and exceed expectations.
Security: We use data to safeguard Ludci and its users, from account verification to fraud prevention and legal compliance.Personalization: Your experience on Ludci may be customized based on your data, enhancing relevance and engagement.
We adhere to stringent data management practices, ensuring responsible handling of your information in line with this policy.
Collaborating with Third Parties
To support, refine, and promote our services, we engage with third-party services:
Microsoft Azure Services: As our web hosting, file, and data storage solution, Azure is managed by Microsoft.
Twilio: As our cloud communications platform that enables us to integrate messaging capabilities into Ludci.
OpenAI: For complex tasks, including AI and language processing, we utilize OpenAI, ensuring data anonymization to protect your privacy.
Meta: As a registered business with Meta, we use WhatsApp as our main channel for providing the service, and we may expand to other Meta platforms such as Messenger, Instagram, etc.
These third-party providers have their privacy policies and are committed to user data privacy, which govern their data use. We deliberately used these platforms that are aligned with our privacy policy.
Protecting Your Content
Your journal content's confidentiality is a cornerstone of our ethos. We staunchly oppose sharing, selling, or disclosing your sensitive data to third parties, except as mandated by law.
Ensuring Security
We employ multiple security measures to protect your data:
Encryption: Data is encrypted during transmission, utilizing SSL and Microsoft Azure's encryption service, enhancing data privacy and integrity.
Policy Updates
We may update this privacy policy as needed. Significant changes will be communicated through our website, email, or a homepage notice.
Reach Out
For questions about this policy or our practices, please get in touch with info@ludci.com.